Most compliance related support requests require contributions from both internal and external parties, so it is a challenge to track, communicate, escalate and complete requests for support. Even worse, most companies struggle to provide compliance support when it is needed most, compromising revenue. Unfortunately, “compliance” is often wrongfully blamed for missed shipments or delays in projects when the fault lies with internal or external resources failing to provide critical information in a timely manner. That is why Vigilant developed…
Help Desk & Support Solution
We combine compliance expertise and technology to simplify your ability to submit, track, prioritize, process and escalate requests for support until resolution. We remove obstacles to completing support requests while proactively identifying areas for operational improvements. We capture and analyze key performance indicators to quantify the value of compliance within your company.
The Vigilant Difference
Whether you are looking for compliance help desk support or reducing the time to resolve support requests, let Vigilant help.
All of our solutions are available on a project basis or as a managed service.